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Use High-Quality Information to Take Control over Your ATM Network
The multivendor ATM Monitoring Solution
Information leads to success
Every single day millions of people use ATMs and other self-service terminals to carry out their banking transactions. Banks and their data processing centers work hard to provide reliable services for their customers. This leads to an increasing demand for information about the availability and the status of the self-service terminals.
The KIXOperator is a web-based software solution that allows a high-quality overview by offering detailed information about your ATM network - wherever, whenever. If problems occur during operation, numerous options are availabe for error analysis and error removal.
Multivendor, customizable and thousand-fold proven
KIXOperator offers many advantages:
- Detailed high-quality information about
– the operating state of the ATM hardware and the ATM software
– events from all or individual ATMs
– all available details about hardware and software components, such as the counters, thresholds and configurations
– availability and range of services of the ATM models in use
– concrete problem situations
– effectiveness of corrective actions
- Detailed status query of the ATM by use of open standards (e.g. CEN/XFS)
– not only average availabilities
- Early alerting of forthcoming failures and immediate notification of acute failures
- Extensive control options for operation, for problem analysis and for problem correction
- File transfer to and from the ATM
- Powerful concept of roles and permissions to represent the variety of organizational structures
- Optimization of all working processes and minimization of the cost of operation
- Support for more than 140 self-service terminal models
- Scalability proven in networks of 20 to 20,000 terminals
For software distribution and updates we offer the "KIXOperator Distributor" which allows full control over the software distribution in the ATM network.
Did you know, that …?
… increasing the availability by only 0.1 percent results in a tremendous improvement? It means that on a network of 1,000 self-service terminals 200 additional customer transactions per day are processed successfully.